Privacy policy

Jenica White Professional respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our online store, purchase our skincare products, or contact us.

1. Information We Collect

Depending on how you interact with our store, we may collect:

Personal details: Your name, email address, phone number, billing address, and shipping address.
Order information: Products purchased, order history, delivery details, and payment status.
Technical information: Your IP address, browser type, device information, and interactions with our website.
Customer communications: Information you provide when contacting us for support or feedback.

2. How We Use Your Information

We use information where necessary to:

Process and fulfill your orders.
Arrange deliveries and send order updates.
Respond to questions and customer service requests.
Maintain and improve our website and shopping experience.
Detect fraud, prevent misuse, and protect our store.
Send marketing communications where permitted and according to your preferences.

3. Payments

Payments are handled through the payment methods and providers made available at checkout. Payment providers may process your information according to their own privacy policies. We do not intentionally store complete payment card details on our own systems.

4. Cookies and Website Technologies

Our website and Shopify may use cookies and similar technologies to support store functionality, remember preferences, understand website usage, and improve your shopping experience. You may be able to manage cookies through your browser settings.

5. When We Share Information

We may share relevant information with Shopify, payment providers, delivery companies, and other service providers when necessary to operate our store and fulfill orders. We may also disclose information when required by law or necessary to protect our rights.

6. Data Retention and Security

We retain personal information for as long as reasonably necessary to fulfill orders, provide customer service, maintain required business records, comply with legal obligations, and resolve disputes. We use reasonable safeguards to protect information, but no online transmission or storage system can be guaranteed completely secure.

7. Your Privacy Choices

Depending on applicable law, you may be entitled to request access to, correction of, or deletion of your personal information, or to object to certain processing. We may need to retain some information to meet legal obligations.

8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of websites that we do not operate. Please review their privacy policies before sharing personal information.

9. Children's Privacy

Our store is not intended to knowingly collect personal information directly from children without appropriate authorization. If you believe a child has provided information inappropriately, please contact us.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any revised version will be published on this page with an updated revision date.

11. Contact Us

For questions about this Privacy Policy or your personal information, contact: