Terms of service
Welcome to Jenica White Professional. These Terms of Service govern your use of our online store and the purchase of our skincare and beauty products. By accessing our website or placing an order, you agree to these terms.
1. About Our Store
Jenica White Professional offers skincare and beauty products, including serums, facial kits, lotions, and product bundles through our online store.
By using our website, you confirm that you are legally able to enter into a binding agreement or have the required permission from a parent or legal guardian. You agree not to use our website for unlawful activities, fraudulent orders, or attempts to interfere with our store's security or operation.
3. Product Information
We make reasonable efforts to display accurate product descriptions, photographs, prices, and availability. Product appearance may vary slightly due to screen settings or packaging updates.
Please read product labels, ingredient lists, and usage instructions before using any product.
4. Orders and Acceptance
Submitting an order is a request to purchase the selected products. An order may be reviewed or declined where reasonably necessary, including suspected fraud, stock unavailability, incorrect pricing, or inaccurate order details.
If we cancel an order for which payment has already been collected, any applicable refund will be handled according to our Refund Policy and applicable law.
5. Prices and Payments
Product prices and available payment methods are displayed on our website or at checkout. Shipping charges and other applicable costs will be shown before you complete your purchase.
We may update prices and product availability from time to time. Such changes do not override rights provided by applicable law.
6. Shipping and Delivery
Delivery estimates depend on your location, courier availability, and other circumstances. Delivery dates are estimates unless expressly guaranteed.
Please refer to our Shipping & Delivery Policy for further information.
7. Returns, Refunds, and Cancellations
Returns, refunds, exchanges, and order cancellations are handled according to our applicable policies and consumer protection obligations.
If you receive an incorrect, damaged, or defective item, please contact us with your order details so we can review the issue.
8. Skincare and Product Disclaimer
Our skincare products are intended for their stated cosmetic purposes. Information on this website is not a substitute for professional medical advice, diagnosis, or treatment.
Check ingredients before use and consider performing a patch test where appropriate. Discontinue use if irritation occurs and consult a qualified healthcare professional if you have concerns about an ingredient, an allergic reaction, or an existing skin condition.
Individual results may vary. We do not guarantee identical results for every customer.
9. Intellectual Property
Website content, branding, logos, photographs, graphics, and other materials are owned by Jenica White Professional or their respective rights holders. They may not be copied, reproduced, or used commercially without permission, except where permitted by law.
10. Third-Party Services and Links
Our website may use third-party services, including Shopify, payment providers, and delivery services. Third-party services may be subject to their own terms and privacy policies.
We are not responsible for third-party websites that we do not operate.
11. Limitation of Liability
To the extent permitted by applicable law, Jenica White Professional is not liable for indirect or consequential losses arising from website use or circumstances beyond our reasonable control. Nothing in these terms excludes or limits liability that cannot legally be excluded.
12. Changes to These Terms
We may revise these Terms of Service from time to time by publishing an updated version on this page. Updates will apply as permitted by applicable law.
13. Governing Law
These terms are subject to applicable laws and consumer protection requirements. Any dispute-related provisions must be interpreted consistently with mandatory legal rights.